FTS’ Leap™ Billing to Enable Innovative Content and M2M Billing and Superior Customer Experience
FTS, a global provider of billing, customer care and policy control solutions for communications and content service providers, today announced that it has been selected by a Western European content provider to implement its Leap™ Billing, a comprehensive end-to-end billing and customer care solution.
The service provider offers innovative content services combining Video on Demand (VoD) and Machine-to-Machine (M2M) communications. It needed a billing partner that is able to successfully support these new services as well as offer state-of-the-art billing solutions. By implementing FTS’ Leap Billing the service provider is now able to bill effectively for its content and provide a superior experience to customers, thus enabling it to more effectively monetize its network traffic.
The implementation includes FTS Leap Billing’s charging, billing, voucher management and customer management platforms. Leap Billing will enable the content provider to develop new revenue opportunities via enhanced customer service and support.
“We are delighted to be working with this innovative service provider. By selecting Leap Billing, this provider has recognized FTS’ expertise in advanced content billing projects,” said Amos Sivan, CEO, FTS. “In addition to the new VoD services they are able to offer, Leap Billing allows new business practices to be instantly implemented and new services, bundles and promotions to be rolled out immediately, without involving costly billing integration projects. Thanks to Leap Billing, billing is no longer the traditional bottleneck for launching new services for our customers.”
Leap Billing is a convergent, flexible, online charging, billing & customer care solution that realizes substantial reductions in OPEX and CAPEX while increasing customer satisfaction and retention. Based on FTS’ patented business-control technology (DoTree™), the solution captures events delivered over single or multiple network technologies in real-time and responds to them based on a preconfigured set of business policies or actions. This flexibility and ease of use enables the service providers’ billing to become a business enabler for offering new marketing plans or services, with a rapid time-to-market.
FTS is a leading provider of billing, customer care and policy control solutions for communications and content service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add- on telecom billing and policy control solutions to customers in over 40 countries and implements solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations.
Serving the evolving needs of telecommunications providers, the company’s operations comprise international R&D locations and strategically-located sales support offices worldwide. Further information is available at http://www.fts-soft.com/.