Twilio Programmable Wireless Empowers Millions of Developers to Deliver IoT Experiences

Twilio Programmable Wireless Empowers Millions of Developers to Deliver IoT Experiences

  • Programmable Wireless unleashes the creativity of millions of developers to deliver on the industry’s vision of billions of connected devices
  • Twilio Programmable Wireless takes Twilio’s developer-first approach that disrupted the communications industry and applies it to the Internet of Things
  • Innovators including iBeat, LimeBike and System One are using Twilio Programmable Wireless to unlock new markets and transform their industries

Twilio, the leading cloud communications platform, today announced general availability of Twilio Programmable Wireless, a cellular communications platform that uses simple APIs to power a wide range of internet-connected solutions.

By making cellular connectivity programmable, Twilio empowers developers to focus their time and energy on building innovative connected solutions while Twilio handles the complexity of dealing with carrier business models.

Chetan Chaudhary, general manager of IoT at Twilio, said:

“Despite the hype surrounding the internet of things (IoT) over the last several years, IoT has been largely out of reach to developers because there has not been a developer-friendly connectivity provider.”

“Twilio Programmable Wireless makes connectivity accessible to millions of developers via Twilio’s platform, empowering them to begin experimenting with IoT. We can’t wait to see what they build.”

Billions of devices require millions of developers

The internet of things is expected to enable billions of new devices to be connected to the internet. However, prior to Twilio Programmable Wireless, businesses and developers who are building these internet-connected devices have been challenged to find a connectivity provider that meets their needs. Existing connectivity providers have antiquated ordering, billing and reporting, non-existent documentation and often require developers to wait weeks to get started, deterring developers and slowing adoption. With today’s announcement of Twilio Programmable Wireless, developers now benefit from a platform that is self-service, pay-as-you-go, has extensive documentation and enables them to begin building IoT solutions immediately.

Connecting a device to the internet requires a subscriber identification module (SIM) that is standard in every mobile phone today. With Twilio Programmable Wireless, Twilio provides developers SIM cards that give them access to global connectivity in more than 120 countries and a developer-friendly, API-first platform that enables them to begin building IoT solutions.

For the world to realize the potential of billions of connected devices, it needs millions of developers to begin experimenting. Twilio Programmable Wireless helps to make that possible.

Twilio’s developer-first approach applied to the Internet of Things

Over the last ten years, Twilio has disrupted the communications industry by providing a cloud platform that attracts developers by enabling them to get up and running quickly. With Twilio Programmable Wireless, Twilio has now taken this proven developer-first model and applied it to the Internet of Things, equipping developers with the competitive advantage they need to build the next generation of disruptive companies.

Twilio’s API-first approach allows developers to program cellular connectivity into their devices in the same way Twilio has enabled developers to programmatically embed communications into their applications. The Wireless platform makes it easy for IoT developers to configure SIM cards, manage connectivity and is built on the same Twilio platform that delivers the highest levels of quality and resiliency.

Twilio Programmable Wireless enables developers to:

  • Get to market faster with straightforward pay-as-you-go pricing in 120+ countries, free support, and the freedom to scale up or down with no upfront costs or contracts.
  • See where and when SIMs are connected and monitor data consumption in real time with individual SIM reporting.
  • Minimize data costs by leveraging Twilio’s Commands API to send and receive machine to machine (M2M) Commands using the SMS transport protocol.
  • Use the same experience for IoT connectivity that they already use to power voice, SMS, video, chat and 2FA in their applications.
  • Rely on the only platform that provides a 99.95% uptime service level agreement made possible with automated failover and zero-maintenance windows.

Unlock new markets, transform industries

Adoption of IoT by businesses and consumers alike has the potential to dramatically alter how people live and work. Cellular IoT connectivity enables developers to build applications that require a persistent, always on connection and integrate systems for a whole suite of use cases. In private beta, Twilio customers have built disruptive services in healthcare, transportation and hospitality using Twilio Programmable Wireless.

One such innovator is iBeat, a lifesaving watch designed for people susceptible to cardiac incidents. iBeat connects to the internet using Twilio’s SIMs which enables the device to alert paramedics, loved ones, and iBeat’s network of one million trained CPR volunteers in the event of an emergency.

“The survival rate for an individual experiencing a cardiac arrest increases from 10% to 40% if there is a witness present. The iBeat watch is that witness,” said Chris Bumgardner, chief technical officer of iBeat. “Twilio Programmable Wireless plays a critical role in helping us achieve our mission by enabling our watch to securely communicate life-saving information to emergency responders in real time.”

LimeBike, a sustainable transportation company, is another consumer technology company that has integrated Twilio SIMs into their bikes and scooters. Through Twilio’s platform, LimeBike is able to monitor the status of each individual SIM, making it easy to keep track of the location of their fleet and detect any problems that require troubleshooting.

“Ideal for quick city commutes, LimeBike recently added scooters to our fleet of pedal and electric-assist bikes,” said Charlie Gao, chief technology officer and co-founder of LimeBike. “Each scooter is embedded with a Twilio SIM which provides the connectivity layer required to monitor each bike and scooter of our fleet in real time. Twilio has been instrumental in helping us deliver this incredible new commuting experience for our customers.”

Cellular connectivity also enables new sharing economy business models to emerge. Eatabit provides portable printers for restaurants to make the process of accepting online food orders more seamless. Eatabit needed a connectivity solution that could be up and running in any type of restaurant without relying on wifi. Since integrating Twilio SIMs into their printers and using Twilio for their IoT connectivity, Eatabit was able to reduce their monthly operating cost by 3 times and reduced their outage time to almost zero.

In developing economies where connectivity is less reliable, cellular IoT applications create value simply through accessibility. System One is a disease intelligence company that delivers test results to more than 1,800 clinics in 40 countries across the globe. After experiencing poor reliability with local connectivity providers, System One switched to Twilio. Because Twilio’s platform automatically fails over to another network if the first signal does not connect, System One was able to improve reliability, ensure test results are delivered between clinics and can now scale operations quickly without having to manage carrier relationships in every region they operate.

Availability & Pricing

Starting today, any Twilio developer can order a SIM and begin working on a connected device project immediately with connectivity powered by Twilio. Twilio Programmable Wireless is available now via the console on

Twilio Programmable Wireless provides flexible pricing options to developers. After purchasing the SIM for a one time fee, customers pay a monthly recurring SIM fee in addition to usage-based data charges. Twilio also gives customers the option of a lower data rate after committing to a minimum data spend per month.

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