Company finds Aeris’s reliable platform, strong technology expertise and customer service as essential components to its initial success.
For businesses relying on the Internet of Things or M2M communications, having a reliable connectivity partner is essential to long-term success. For package tracking solution provider TrackerSense, partnering with Aeris, a pioneer and leader in the Internet of Things market, was crucial to its growing business. By utilizing Aeris Trackersense provides reliable connectivity, global roaming, and a flexible platform to track its customers’ shipments worldwide in real time.
TrackerSense is using the Aeris machine-optimized and patented AerCore™ IoT and M2M network, AerPort™ connectivity platform and AerVoyance™ IoT and M2M analytics platform to provide low cost, single-use or rechargeable solutions to effortlessly track and provide valuable intelligence regarding shipments, including position tracking, temperature, pressure, light exposure and shock.
“For a product like ours, when things go wrong you need an IoT or M2M solution that just needs to work. After evaluating other vendors beyond an impressive platform, what stood out for us about Aeris was their strong technical knowledge about IoT and M2M and this is what we felt would benefit our business the most. On top of this, the company’s team is there to help you in every step of the way to isolate issues and provide a quick resolution,” said TrackerSense Director Wayne Soutter.
TrackerSense products go well beyond the traditional point-to-point track and trace solutions in the courier, package and postal markets. By leveraging the latest GPS and land-based tracking services, TrackerSense offers real-time tracking and sensing anywhere in the world. Depending on how often the unit is programmed to check in, the Trackersense device is capable of having more than 15 days of battery life. Customers can access the TrackerSense web portal to view tracking history, current location and, for the TrackerSense Ultra versions, environmental data of shipments enabling full tracing capability.
Mohsen Mohseninia, vice president for international market development at Aeris, says:
“When tracking packages and shipments in transit, the only point of contact you often have is with the IoT/M2M device. Our made-for-machines network and global roaming capabilities give our customers the ability to maintain that critical contact with the device throughout the entire process, from shipment to arrival.”
“When something does go wrong, we pride ourselves in working with our partners to quickly provide an answer and solution to ensure they can meet their customers’ expectations.”
Since its launch in late 2015, TrackerSense is attracting a growing base and wide range of customers, including high-value industries looking for reliable tracking systems, courier and shipping companies providing a value-add solution for its customers, and for quality of service testing for the postal sector.