Wipro Launches ‘Wipro M2M’, a Comprehensive Solution to Enable Communication Service Providers Rollout Machine To Machine Services

Wipro M2M Accelerates Time to Deploy and Helps Manage the Complex Ecosystem

Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited today announced the launch of Wipro M2M, a comprehensive solution that enables Communication Service Providers (CSPs) to launch Machine-to-Machine (M2M) services quickly and cost effectively.

M2M refers to technologies that use both wireless and wireline networks to enable direct communication between devices and applications. CSPs are investing heavily in M2M, because it offers tremendous potential to replace declining revenues in legacy business areas, such as voice and broadband services.

Despite its potential, there are several challenges associated with M2M services such as the paucity of robust enterprise applications, a highly complex network and device ecosystem and long lead times for deployment. Additionally, conventional M2M services result in a low ARPU (Average Revenue per User). To ensure profitability, CSPs must maximize the efficiency of their operating model. Secondly, the M2M ecosystem spans a wide range of industries, applications and communications layers – this diversity introduces significant solutions development and management complexity. As a result, CSPs require reusable enterprise processes, a flexible service creation environment, enterprise application building blocks and specialized IT enablers for managing the M2M business. Wipro M2M seeks to address these challenges.

Wipro M2M is targeted at existing telecom operators in midsized, mature markets and start-up operators in emerging markets. At the core of the solution is a set of enablers that will accelerate time to market, reduce service costs and maximize revenue realization. Wipro M2M is pre-bundled with industry business models and processes thereby empowering CSPs to reduce the gap in addressing the needs of enterprises. The solution incorporates components of Wipro RAPIDS 2.0, a proprietary Wipro framework, which simplifies customer and partner on-boarding processes. Wipro M2M also provides CSPs with tools to manage catalogues, profiles and rate plans. Last but not the least, Wipro M2M comes bundled with a service creation environment, which not only helps to insulate the applications from the complexity of networks and devices but also cuts down the time to deploy, by weeks.

According to a recent report by Gartner*, a leading independent information technology research and advisory company:

“Communication service providers have shown great interest in M2M during the past 24 months, for the simple reason that it’s the only part of the market that’s growing in a developed market where mobile phone penetration is usually around 120% already. Many of the larger CSPs now have dedicated M2M or connected device teams in place. Communication service providers (CSPs), business development managers and architects in many industries should take a closer look at how M2M can help grow the business.”

Ayan Mukerji, Senior Vice President and Global Head, Media and Telecom SBU, Wipro Technologies, said:

“We are pleased to announce the launch of the ‘Wipro M2M’ solution in response to the evolving needs of CSPs as they attempt to build a profitable M2M business”

Wipro’s expertise in IT, telecom networking and communications devices combined with the immense industry domain knowledge that resides within Wipro’s vertical organizations offers clients a robust M2M solution that will help them do business better and win in a Digital World.

*Gartner, Inc., The M2M Market Evolution: Growth Attracts Everyone; Leif-Olof Wallin, Nick Jones, 1 June 2011

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