Northern Europe’s largest smart meter roll-out is a success

Northern Europe’s largest smart meter roll-out is a success

Despite the size and complexity of the project, the Radius-Kamstrup cooperation on roll-out and operation of 1 million remotely-read electricity meters is right on time schedule, budget and safety level.

The rollout project is almost done, now moving into the operation phase. The Smart Meter Rollout tool from isMobile together with the close cooperation with Kamstrup has been crucial to the success of this deployment project.

Morten Winter, program manager at Kamstrup, says:

“First, to be successful with such a large and complex project, planning is key. We are very pleased with working with isMobile and their ability to tune processes and configure interfaces towards several systems involved in an Advanced Meter Infrastructure. We also wanted extreme high hit-rate for first appointment with end customer, efficient meter installation and quality control & follow-up. isMobile has delivered on all.”

“We are delighted to have been selected as a partner to Kamstrup in a number of smart meter roll-out projects. In addition to our long experience of field service management in large projects and thus our developed ability to configure processes, I want to emphasize our solution regarding notification to end customers. The efficiency of deployment projects stands and falls with communication with customers.” says Leif Hedlund, Head of Sales at isMobile.

The Kamstrup-Radius cooperation to rollout 1 million remotely read electricity meters is a turnkey delivery including installation, with the Danish energy company Radius as the project owner. Initially, 1,500 meters were scheduled to be installed every day – in itself an ambitious target – but on good days, the number of replaced meters reaches 2,500.

isMobile has been in the field service management market for nearly 20 years, has deep application knowledge and technical skills within workforce optimization, scheduling, dispatching, how to handle change and manage several subcontractors. Tested and delivered to our valued customers.

The big trends within the energy sector – the smart grid evolution, industrial boom of Internet Of Things, outsourcing of service functions – together with a more and more complex changing world has led to an increased number of large but very specific projects in our market. One crucial component in all these projects include field service management with a very well-defined process. The isMobile Smart Meter Rollout tool is a specific optimized package (based on our core Blå product platform) with tuned processes to meet large-scale smart meter deployment projects. The isMobile Meter Reading tool and isMobile Smart Meter Maintenance tool are examples of complimentary optimized product packages for the Smart Grid ecosystem.

“Our Smart Meter Rollout tool has been selected for several projects in Europe during the last four years. We have learned a lot from these projects working with demanding and forward-looking partners. It feels like we’ve just started, let’s speak more about new large-scale projects to kick-off very soon.” says Mikael Bäckman, CEO of isMobile.

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